Customer Support

How can we help you?

 

To improve product quality, we aim to understand the reasons behind product failures. We thoroughly analyze defective fixtures and review complaints before issuing credit for the invoice. Additionally, we dismantle and sort parts to recycle raw materials. Please note that we will send you an invoice with a 90-day payment period. If we receive the returned product within these 90 days, we will credit the invoice. 

Want to protect your project?

Requesting project protection registers that you have requested a quote for a specific project. By doing this, Illuxtron cannot provide quotes to competitors for this project. This prevents competitors from pursuing the same opportunity, thereby increasing your chances of winning the project.

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