Privacy Policy of Illuxtron International B.V.

Illuxtron International is the trade name of Illuxtron International B.V. Illuxtron International develops, manufactures, and sells professional LED solutions for the business sector. In this privacy policy, you can read about what personal data Illuxtron International processes about you and for what purpose Illuxtron International processes this data.

Illuxtron International B.V.
Located at: Mercuriusweg 19
4382 NC Vlissingen

You can contact Illuxtron International at:
Email: info@illuxtron.com
Phone number: +31 857 736 360

Illuxtron International respects your privacy and adheres to legal frameworks to protect your personal data. We believe it is important that our services are transparent, personalized, and reliable. In providing these services, we process both general business data and personal data. We process your personal data only in accordance with the General Data Protection Regulation. Illuxtron International’s privacy policy may change if new developments warrant such changes. You can always find the most current version of this privacy policy at the bottom of our website.

1. Scope of the Privacy Policy

This privacy policy applies to all personal data of potential customers that Illuxtron International collects in the course of its business activities. Illuxtron International collects general business data and data on individuals employed by these companies in various ways. Illuxtron International will never request or process special categories of personal data. This privacy policy applies to the personal data that Illuxtron International collects and processes.

1.1 General Company Information

Illuxtron International defines "general company information" as publicly available company information such as the company name, general email address, and general phone numbers.

1.2 Personal Data

To ensure that our services—such as processing sales agreements and handling warranty claims—run as efficiently as possible, Illuxtron International also collects and processes personal data such as a direct business email address and a direct business phone number. Illuxtron International does not collect or process private phone numbers, private email addresses, or special categories of personal data from potential customers.

2. Collection and processing of personal data

2.1 Commercial Communications from Illuxtron International

2.1.1 Newsletter

Illuxtron International sends out a monthly newsletter to anyone who has subscribed to it—for example, through the website, an event, or otherwise. Illuxtron International is happy to keep you up to date on the latest news and developments in the field of lighting. Recipients can choose which email address they would like to use to receive the newsletter. When you sign up for the newsletter, we always ask for your explicit consent. Would you like to view or update the personal data we process for sending the newsletter, or unsubscribe from the newsletter? You can do so using the link at the bottom of the newsletter.

2.1.2 Commercial emails and letters

We collect and process general business data and business-related personal data from Illuxtron International’s customers. The purpose of this business-related personal data is to enable us to operate as efficiently as possible. Our customers are in regular contact with our company, and we believe it is important to keep our customers informed of relevant news. For this reason, our customers may receive commercial emails and letters from us at appropriate intervals. If you no longer wish to receive commercial emails or letters from Illuxtron International, you can unsubscribe using the link at the bottom of the email. In addition, as a potential customer, you may be in contact with our Sales Team. Our Sales Team collects and processes only general company information and business contact details. If you would like to view or change your direct business contact details, or if you no longer wish to receive communications, please send an email with your request to info@illuxtron.com, noting “Privacy Request” in the subject line.

2.2 Website

2.3.1 Forms

Through our website, we collect direct business personal data—such as a phone number, email address, and the contact person’s name—via the “contact form” and “return form and conditions.” The purpose of this is to process your contact request or RMA as quickly as possible. By filling out a form, you consent to the processing of this data.

2.3.2 Google Analytics

Our website is linked to Google Analytics. This allows us to gain insights into traffic on our website. To this end, Google Analytics only places analytical cookies and does not collect any personal data.

3. Managing and securing personal data

Illuxtron International uses an email marketing platform to collect, process, manage, and secure personal data for the newsletter and commercial emails (without the involvement of our Sales Team). You can view or change your information at any time, or unsubscribe from these communications, via the link at the bottom of the newsletter or email. We process, manage, and secure direct business-related personal data that Illuxtron International has on file about you through our CRM system. Illuxtron International ensures at all times that these systems are managed in accordance with applicable laws and regulations.

3.1 Disclosure of Information to Third Parties

In the course of its business operations, Illuxtron International engages third parties, including parcel and mail delivery services, fulfillment agencies, hosting services, and IT service providers. To the extent that these third parties process your personal data while performing the relevant services and business activities, Illuxtron International takes the necessary contractual, technical, and organizational measures to ensure that this data is processed only to the extent necessary in this context. In any case, these third parties will process your data only in accordance with applicable laws and regulations.

3.2 Questions and requests for access, correction, and deletion

You can submit a request to view, correct, or delete your personal data by sending an email to info@illuxtron.com with the subject line “Privacy Request.” If you would like to verify that all the data Illuxtron International holds about you is accurate, or if you wish to object to its processing, you can also do so by sending a request to info@illuxtron.com with the subject line “Privacy Request.” We maintain a clear record of all data we process in a processing register, which allows us to process your request within four weeks.

3.3 Retention Period

Illuxtron International does not retain your personal data for longer than is permitted by law and necessary to fulfill the purposes for which the data is processed. How long certain data is retained depends on the nature of the data and the purposes for which it is processed. The retention period may therefore vary depending on the purpose.

4. Regulatory Authority

The Dutch Data Protection Authority oversees compliance with the legal rules governing the protection of personal data and provides advice on new regulations. You can find more information about the Dutch Data Protection Authority at http://www.autoriteitpersoonsgegevens.nl, where you can also file a complaint if necessary.